Frequently Asked Questions

How can I make changes to my order?

There is a 60-minute window where you can make changes to your order after it is placed.

If you need to amend your order, please contact our support team with a detailed explanation including your order number.

How can I get an out-of-stock item?

To stay up to date with restocks and new releases, follow us on social media @ptathletes and sign up to our newsletter!

How much does shipping cost?

Orders OVER $150: Free Canada-wide shipping.

Orders UNDER $150: Flat shipping rate of $15 across Ontario. More options for carrier and delivery method for orders outside of Ontario, which can be viewed at checkout.

Free Curbside Pickup: At our warehouse located in Vaughan, Ontario.

How long does shipping take?

Orders within Ontario take between 5 to 15 days to be delivered. Orders outside of Ontario take 15 to 20 business days to be delivered.

Please note: shipping times vary depending on numerous factors, including location, shipment method, season and more.

How do I cancel my order?

As we focus on growing the brand, we’re unable to cancel your order once you’ve placed it.

Please double check your order before placing it.

Thank you for understanding.

What is the return policy?

At this point of time, as we work towards growing Part Time Athletes to recognizable brand, we do not provide any returns. All sales are final.

Please double check your order before placing it.

Thank you for understanding.

Can I exchange my order?

As we work on growing the brand, we are unable to provide our valued customers with any exchange or refund options at this time.

Thank you for understanding.

For all other inquiries:

For all other inquiries, please contact support at